Privacy Policy

LAST UPDATED September 21st, 2026

Introduction

LAST UPDATED September 22, 2026

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines measures used to protect information collected through Infinite Scale Media’s services, including services made available through this website and other software or services offered by Infinite Scale Media in connection with such services (the “Services”).

By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.

What information does Infinite Scale Media collect and store?

Personal Information

When expressing an interest in obtaining additional information about our Services, submitting a form, booking an appointment, or registering to use our Services, Infinite Scale Media may require you to provide personal contact information such as your name, company name, address, phone number, and email address (“Personal Contact Information”).

When purchasing Services, we may also require financial and billing information, such as your billing name, billing address, and payment information (“Billing Information”).

Data, Diagnostic & Login Information

When using Infinite Scale Media’s Services, you may provide or upload information such as company information, email addresses, logos, photos, messages, and other content (“Data”).

Certain technical, diagnostic, device, browser, and login information may also be collected when necessary to operate, secure, troubleshoot, and improve our Services.

Analytics Information

As you navigate Infinite Scale Media’s website and use our Services, we may collect information through commonly used technologies such as cookies, pixels, web beacons, and analytics tools (“Website Navigational Information”).

This information may include your browser type, browser language, Internet Protocol (“IP”) address, device information, pages viewed, links clicked, and other interactions with our website. Collectively, this information is referred to as “Analytics Information.”

Infinite Scale Media may use third-party analytics or advertising services, including services provided by Google or Meta, now or in the future. These providers may use cookies, pixels, or similar technologies to measure website activity, analyze advertising performance, or provide relevant advertising, where permitted by applicable law.

Users may be able to control or opt out of certain personalized advertising through the applicable advertising provider’s settings.

Geo-Location Information

Infinite Scale Media does not intentionally collect precise, real-time geo-location information through its website unless such information is necessary for a particular feature and appropriate notice or permission is provided.

What does Infinite Scale Media do with the information it collects?

Infinite Scale Media may use the information it collects in the following ways:

Personal Contact Information – We use this information to provide our Services, communicate with you, respond to inquiries, manage appointments, provide customer support, send requested information, and provide service or marketing communications where permitted.

Billing Information – Infinite Scale Media uses Stripe to process payment-related transactions. Payment information submitted through Stripe is subject to Stripe’s applicable privacy and security practices. The original template similarly identifies Stripe as its payment processor. Pasted markdown

Data, Diagnostic Information and Login Information – We may use this information to administer, secure, troubleshoot, and improve our Services.

Analytics Information – Infinite Scale Media may use Analytics Information with analytics services to understand use of our website and Services, improve functionality and user experience, measure marketing performance, and maintain security.

SMS and Communications

If you provide your telephone number and consent to receive SMS communications, Infinite Scale Media may send you messages related to inquiries, appointments, service updates, follow-ups, and, where you have provided appropriate consent, marketing or promotional communications.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchasing Services. You may opt out of SMS marketing communications at any time by replying STOP. You may reply HELP for assistance.

We may also communicate with you by email or telephone using the contact information you provide.

SMS Data Sharing

Infinite Scale Media does not sell, rent, or share SMS consent, opt-in information, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in data will only be used as necessary to provide our messaging services and support related business operations.

Sharing & Disclosure of Private Information

Third-Party Applications and Your Use

Infinite Scale Media may use or integrate with third-party websites, platforms, software, and service providers to provide our Services.

Your use of third-party platforms may also be governed by those companies’ privacy policies and terms.

Marketing and Publicity

Infinite Scale Media will not use a customer’s name, logo, testimonial, or other identifying business information in public marketing materials unless we have an appropriate basis or permission to do so.

Sale of Personal Information

Infinite Scale Media does not sell or rent your personal information for money.

If our use of advertising or analytics technologies is considered a “sale,” “sharing,” or similar activity under an applicable privacy law, we will handle such activity and applicable consumer rights as required by law.

Service Providers and Business Partners

Infinite Scale Media may use trusted third-party companies and individuals to help provide, analyze, secure, and improve our Services. These may include providers for website hosting, customer relationship management, communications, automation, data storage, analytics, scheduling, payment processing, and other business functions.

These providers may receive access to information as necessary to perform services on our behalf and are subject to their own legal and privacy obligations.

Non-Private or Non-Personal Information

We may use or disclose aggregated, de-identified, or otherwise non-personal information, such as general usage statistics, where permitted by law.

Our Use and Disclosure of Information

Infinite Scale Media will use and disclose personally identifiable information as described in this Privacy Policy and as otherwise permitted or required by law.

We may use non-personal or aggregated information that does not reasonably identify a specific individual to understand and improve our Services.

Internal Uses of Your Personally Identifiable Information

We use information collected about you to:

Develop and deliver our Services

Process transactions

Respond to inquiries and provide customer service

Manage customer relationships

Schedule appointments

Operate website and marketing systems

Improve our products, Services, website, and marketing

Protect against fraud, abuse, and security threats

Comply with applicable legal obligations

Access to personally identifiable information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

Infinite Scale Media does not sell or rent personally identifiable information to third parties for money.

We may share information with service providers that assist with payment processing, communications, hosting, analytics, customer relationship management, automation, fraud prevention, information management, and other business operations.

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, subpoena, warrant, court order, or governmental request, or to protect the rights, property, security, or safety of Infinite Scale Media, our customers, or others.

We may also disclose information to your authorized agent or legal representative when appropriate.

If Infinite Scale Media is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Data Security

Infinite Scale Media uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

If you request deletion of information, some information may remain temporarily in backups, archives, transaction records, or other systems when retention is necessary or permitted by law.

Changes to Privacy Policy

We may modify this Privacy Policy from time to time.

If we make material changes, we may provide notice through our website, by email, or through another reasonable method when required.

The “Last Updated” date at the top of this Privacy Policy indicates when this Policy was most recently revised.

International Privacy Rights

If you reside in the European Union, United Kingdom, Liechtenstein, Norway, Iceland, Switzerland, or another jurisdiction providing privacy rights, you may have additional rights regarding your Personal Data.

Depending on applicable law, these rights may include requesting access to, correction of, deletion of, or a copy of your Personal Data, objecting to or restricting certain processing, or exercising data portability rights.

Infinite Scale Media will process valid privacy requests in accordance with applicable law.

California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these may include rights to request information about personal information collected, request correction or deletion, obtain a copy of certain information, and opt out of certain sales or sharing of personal information.

Requests may be submitted using the contact information provided below.

Children’s Privacy

Our Services are intended for businesses and are not directed toward children. Infinite Scale Media does not knowingly collect personal information from children in violation of applicable law.

Questions, Complaints and Contacts

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Infinite Scale Media Attn: Privacy Greeneville, TN 37745 Email: [email protected] Website: InfiniteScaleMedia.com

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